Authorization Notice: At check-in or when extending a reservation, an amount equal to your entire stay plus $100 will be authorized on your debit or credit card. This is not an additional charge and will sometimes be shown as a pending transaction. Once final charges are processed, it may take 5-7 days or longer for this authorization to release, depending on your financial institution. When using a debit card, this may mean both the authorized funds and the actual charges are unavailable during this time. Please contact your financial institution with any questions related to authorizations.

Non-Smoking Policy: For the safety and well-being of our guests and staff, our entire campus is smoke-free. If there is evidence (odor, debris, etc.) of smoking in a room, a $250 cleaning charge will be applied.

Dog and Service Animal Policy: We are "Dog Friendly" and comply with all legal requirements related to Service Animals. If you are traveling with a pet, additional paperwork is required. Service animals cannot be left unattended in guest rooms.

Damage / Behavior Policy: Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for each room. Additionally, any Noise or Disruptive Behavior that impacts the enjoyment of another guests stay, is the responsibility of the registered guest of each room. Additional fees will be charged to the card on file.

Key Policy: As we use Real Keys, a $25 fee will be assessed for keys that are lost or not returned at departure.

Donation Fees: Upon Check out, your folio will detail a $1 donation to Settlers Cares and a $2 donation to the Delaware Highlands Conservancy. Please ask the Front Desk Team for further information about these organizations!

By utilizing the Mobile Check-In feature, the guest and any accompanying guests hereby release from liability and agree to indemnify and hold harmless Chestnut Inn at Oquaga Lake, along with its employees, agents, subsidiaries, officers, directors, and affiliates. This release applies to any and all liability for personal injuries (including death) and property losses or damage occurring in connection with any activity or accommodations related to this event or stay. Furthermore, by using the Mobile Check-In, the guest agrees to abide by all rules and regulations promulgated by Chestnut Inn at Oquaga Lake.

This property is privately owned, and management reserves the right to refuse service to anyone.

Management will not be responsible for accidents or injury to guests or loss of property, jewelry or valuables of any kind.

The Chestnut Inn adheres to the guidelines of the New York Health and Essential Rights Act (Hero Act) in the event of a declared outbreak. Guests agree to adhere to these guidelines in event of a declared outbreak.